Your Privacy Matters
We value your privacy and are committed to protecting your personal information. By using this website, you are trusting us with some of your personal details, and we will only use your information as described in this policy.
Who Can Use This Website
This website is intended for people over the age of 18. If you are under 18, please do not enter your personal information on our site.
Keeping Your Information Up to Date
If your personal details change, please update them before making a purchase. You agree to provide accurate and current information and not to misrepresent yourself or your relationship with anyone else.
Consent to Use Your Information
By using this website, you consent to us processing your personal information as set out in the Protection of Personal Information Act (POPI). This includes:
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- Keeping your information for the duration of our business relationship and for five years after your last payment.
- Collecting your information (including from third parties), storing, updating, using, and processing it for purposes such as direct marketing, and sharing it with third parties (including those in other countries) as needed.
- Further processing, merging, linking, restricting, erasing, or destroying your information as required.
How We Use Your Information
We will only use your personal information for the following purposes, unless you give us additional consent:
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- To process your orders, sales, and deliveries.
- To contact you about current or new products or services, or those offered by our divisions, affiliates, or partners (unless you opt out of marketing).
- To inform you about new features, special offers, or promotions (unless you opt out of marketing).
- To improve our product selection and your experience on our website, such as by monitoring browsing habits or tracking sales.
When We Share Your Information
We will not share your personal information with anyone except in the following cases:
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- With our employees and third-party service providers who help us process orders or deliver goods.
- With our divisions, affiliates, or partners (and their employees or service providers) so they can contact you about products, services, or promotions (unless you opt out of marketing).
- With law enforcement, government officials, fraud detection agencies, or other third parties if we believe it is necessary to prevent harm, investigate illegal activity, or enforce our Terms and Conditions.
- With service providers who assist with business operations (such as fraud prevention, marketing, or technology services). These providers are contractually required to keep your information confidential and not use it for their own benefit.
- With our suppliers if they need to contact you directly about faulty goods.
Legal Requirements
We may use or disclose your personal information if required by law, court order, subpoena, or other legal process, or to protect our rights.
If there is a fraudulent online payment, we may disclose relevant personal information for criminal investigations or as required by law.
Confidentiality
We ensure that all employees, service providers, affiliates, and partners who have access to your personal information are bound by appropriate and legally binding confidentiality agreements.